A Note from the owner.

Charter House has saved our sellers over $2 million dollars in commission over the past 2 years compared to 6% and we are proud of this fact!

This means we take less commission than others while still providing full service.

While we might seem seller focused, the long term success of our business depends on BUYERS allowing us to help them buy homes!

You do not have to buy with us to sell your home, BUT, if you do plan to buy a home, we would greatly appreciate you allowing us to help you do that. We simply make more money helping buyers and those deals are needed to keep our doors open for years to come!

If you appreciate what we do on the selling side, help keep us around by buying a home through us or telling a friend about us that is looking to buy a home. Thanks!

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    Our People



    Mark Charter began practicing real estate in 2005. Over that time, Mark has been involved in a 1,000+ real estate transactions and has sold hundreds of millions worth of real estate. Mark is the owner of Agency Iowa, a real estate brokerage focused on on being the best at what we do every single day. Mark is Married to Katie and they have 3 children.
    Realtor/ Head Admin

    Katie Espenhover is a Realtor and Partner of Agency Iowa. Katie helps clients buy and sell homes, creating a warm, knowledgeable and FUN experience. She also oversees all transactions at Charter House, ensuring a smooth transaction from beginning to end. You could say she is the jack of all trades, and our clients LOVE her. Katie joined Agency Iowa in 2016, and has helped close hundreds of transactions. She is eager to help, organized, quick to respond, and will find out the answer for you if she doesn’t know it! Katie and her husband Travis live in Clive with their 3 children, Audrey, Landry and Leo. Katie enjoys spending time with her family, vacationing, the Hawkeyes, and living an active lifestyle! Katie is witty, smart and fun to spend time with.
    Realtor / Queen of Madrid Real Estate

    Kim has been with Agency Iowa since 2018, when she started her real estate career. She grew up around construction and development, so it seemed like a natural path. Her passion for helping others to navigate the unknown and successfully finding the best fit for each family makes each interaction unique and exciting. Outside of real estate, she enjoys spending time with her husband, three kids and two dogs in Madrid.
    Realtor / Director of Brokerage

    Reid has built a passion for all things real estate and strives to help clients achieve their goals. Residential, investment, and land sales are his main areas of focus and expertise. He has a great attention to detail and will stop at nothing to represent his clients to the fullest! You can count on him taking the time to understand your wants and needs and will work to make those a reality. He prides himself on building relationships with clients for life, not just a sale or transaction. Reid enjoys spending much of his free time on the golf course throughout the year and many hours enjoying the great outdoors in the fall. He calls Ankeny home, alongside his wife, Kelsey, and their 2 dogs, Wrigley & Zoey.
    Realtor/Broker Associate
    Bio Coming soon.
    Realtor / Pro Fisherman, Softball Enthusiast

    After successfully managing a small business and coaching collegiate and semi-pro football for two decades, Adam joined Agency Iowa in 2018 and quickly found his interpersonal skills were a great match for clients' needs. Adam is always willing to lend a hand to help a neighbor or go the extra mile to insure his homebuyers and sellers' best interests are met. He has experience with relocations, new home buyers, retirees, and everything in between. He takes great pride in providing superior service while saving clients money. In his spare time, Adam still gets his coaching fix through his children's activities and shares his love of sports with them. He enjoys spending time outdoors, especially fishing. Adam's wife Bobbi is an Ankeny native and serves the community as an elected member of the City Council. Adam, Bobbi, and their three children call Ankeny home.
    Realtor / Owner of Velvety Pipes

    Ross Peterson was born and raised in central Iowa. He has lived in Des Moines his entire life and knows the communities of the metropolitan area as well as any person you’ll meet. Ross hosts an afternoon sports talk radio show on KXNO 106.3 and has built an incredible network of talented people in a variety of fields that he now uses to help clients through the process of buying and selling. Ross is very involved with local non profit organizations around Des Moines. He’s been named the volunteer of the month by Big Brothers Big Sisters. He currently is on the Board of Directors for the Boys and Girls Clubs of Central Iowa and is heavily involved with his alma mater East High School. Ross has two children, Eli and Audrey. When Ross isn’t helping clients or hosting his radio show he enjoys the outdoors. Fishing and camping with his family are his favorite activities. He also enjoys golfing with his friends.
    Realtor / Decor Guru, Loves French Fries

    Terrell graduated from Iowa State University with a Bachelor’s Degree in Event Management. Terrell has a passion for helping people and has always been interested in real estate and interior design. After purchasing her first home, she realized she wanted to help others achieve their real estate goals. Terrell and her husband, Shawn, currently live in Ankeny with their son, Bodhi, and their dog, Haven. They enjoy traveling and being outdoors in their free time.
    Realtor / Life of the Party

    An Ankeny native, Jeff Lanning has witnessed the area’s housing development expansion and has a great appreciation for the community’s growth. Serving the greater Des Moines area as a professional agent with Agency Iowa, Jeff strives to exceed expectations and meet the needs of his clients when working with buyers and sellers alike. His creative, authentic, and caring nature is perfect for matching each client’s desires as well as skillfully presenting a home’s presence and character. Active and connected in the youth baseball community, Jeff coaches at Game Ready Baseball Club where he enjoys helping young ball players with the skills needed to become a successful baseball player. He played college baseball at the University of Nebraska and the University of New Orleans until he was drafted by the Minnesota Twins in the 8th round of the 2008 Major League Baseball draft. He played five years of professional baseball with the Twins and the Philadelphia Phillies. After baseball, Jeff finished his degree in business marketing at Iowa State University. In his free time Jeff enjoys time with family, playing golf, and being outdoors.
    Realtor / Mom to Kids and Goats

    As someone who’s passionate about finding a good deal, Nicole immediately loved the Agency Iowa model because why should selling your home be any different? She wanted a place she could work where she could help people save their hard-earned equity. Married to a man with a lot of construction experience, together they have designed and built several homes. Selling them on her own before acquiring a real estate license she has  first-hand knowledge of how complex the buying and selling process can be. Her past work experience includes 4 years at Principal as an Actuarial Analyst, a few years staying home with babies, then Cornerstone Family Church as Communications Director. Her rare combination of design and home-building experience, a degree in math, and desire to help people makes Nicole the go-to source for all your real estate needs. Keep that hard-earned equity AND get full service real estate… now that’s a deal you shouldn’t walk away from! In her free time, Nicole enjoys anything outdoors with her husband and two boys, family movie nights, running, and reading.
    Realtor / Drives Fast Cars

    Hi everyone! I'm Taylor. I have been in the real estate industry for over 2 years now and I am STILL absolutely in love with it. Nothing makes me more happy than watching my buyers walk into the house of their dreams and seeing their eyes light up! I thrive off of helping others and would LOVE to help you with your next move. I enjoy educating others and being supportive during one of the most impactful decisions you make. I have extensive knowledge in real estate with some tips and tricks up my sleeves to help you get that home you desire. I also have a broad connection in the real estate industry that just may help you get that home sold! If i'm not working, you can usually find me with my 2 year old son, Conner. You can also find me at the race track with my family! Feel free to reach out with any questions!

    Jon Olson is a former client of Agency Iowa who enjoyed the process of working with the company so much that he became an employee. He has a passion for helping people through important life decisions and desires to keep the real estate process laid back and understandable for his clients. Jon also has a unique talent within golf, being one of only three players in state history to win the Iowa State Amateur, the Iowa State Match Play Championship, the Herman Sani Invitational and the Iowa Open. He also enjoys playing the piano, water skiing and downhill skiing whenever possible. Jon has two sons named Edison and Parker who mean the world to him. If you are considering selling or buying a property - or need a ringer in a local golf event - please contact Jon as he would enjoy the opportunity to work with you! Jon serves the Ames and Des Moines area.
    Realtor / Wordle Expert and Gentleman

    Shawn joined Agency Iowa to combine his passion for customer service with his knowledge and appreciation for his lifelong home of Central Iowa. Born and raised in Ames, and having worked in the Metro for many years, Shawn has seen the communities he loves grow and prosper, and aspires to be a part of that progress while saving you money and helping you find your dream home. Shawn lives in Ames with his wife Ami, their two kids and two rescue dogs, Hercules and Zeus. In his free time he enjoys playing slow-pitch softball, coaching little league, and is a season ticket holder to Iowa State football and basketball. Shawn serves both the Ames and Des Moines areas.

    Perhaps not what you picture when you read born and raised Iowa farm girl, however that’s Amanda. She grew up in the country, and on construction sites with her family. Interior design has always been one of her favorite pastimes, and is initially how she became interested in real estate. She loves when houses become homes.Amanda’s journey has taken her through over a decade of healthcare specializing in gerontology, an adventure in being a stay-at-home mom, homeschooling, as well as her escapades with pet store management. She has a profound passion for family and animals. She is dedicated to celebrating the value in others and helping them obtain their dreams.Amanda can be found gaming with her family, driving around with her bearded dragon or paddle boarding with her dogs in her free time.